InfraUnit Technology Limited

Looking for a Managed IT
Services HK company? Our
Hong Kong IT engineers
are passionate about their
work and it is reflected in
the results.

A Managed IT service provider business in HK

As one of the best-managed providers in Hong Kong, we help businesses maintain better uptime rates by providing layers upon layers of proactive security measures. Let INFRAUNIT worry about your company’s data security in Hong Kong so you can focus on more important things like growing your business.

IT Security: As one of the best-managed services in Hong Kong, INFRAUNIT managed IT services will help protect your sensitive data against cyberattacks. Through continuous network monitoring, intrusion detection, patch/update management, and layers upon layers of security measures, INFRAUNIT cybersecurity services will be sure to protect your sensitive data. Our team works through all aspects of software development along with cloud services.

IT Support: Customer support is the lifeblood of any managed IT services company. The competitive landscape of the Big Apple makes it even more challenging for businesses to get the service they need when they need it. INFRAUNIT Hong Kong IT services company-wide IT management that puts YOU first. We have cloud services that can serve you better.

IT Strategy: Did you know that a good managed service provider (MSP) in Hong Kong will also help you develop a scalable IT strategy? The managed service provider will help you develop a blended IT strategy where outsourced services work hand-in-hand with your in-house IT department. You will get a strategic insight to minimize overhead costs while further accentuating your core strengths. We provide services in Hong Kong. Visit our site contact us page to reach out to us.

Top Cloud Services based assistance to access your stuff anywhere, anytime

Most Hong Kong IT companies use cloud-based software development that allows your business to easily access your metrics in an efficient manner. Cloud-based services also allow you to scale the services that your company needs with the touch of a button. Focus on your business and let us take over your IT needs. Less hassle, more profit. Do read out privacy policy terms. Visit our site contact us page to reach out to us.

A Managed IT service provider business in HK

Pricing for managed IT services vary. Pricing depends on the level of experience your prospective managed service provider has and it also depends on the types of services that you need. However, one common denominator is that managed IT service providers are cheaper compared to having an in-house IT team. That’s a lot of savings.

Hiring a Managed Service Provider (MSP) in Hong Kong will help you in the development and execution of your IT strategy which could reduce your IT spending by 30% to 40%. In these scenarios, companies will be able to save a substantial amount of money that they can use to invest in core business areas. As a rule of thumb, managed IT service providers try to save as much money as they can without compromising the quality of IT services. In essence, managed services are especially advisable in industries that tend to have high IT spending as a percentage of revenue such as financials (12.7%) and media (5.3%). This benefit is not limited to large companies as smaller companies sometimes outspend larger companies in IT spending. Visit our site contact us page to reach out to us.

We stay ahead through proactive IT support, preventing issues before they arise

When it comes to IT support, Hong Kong businesses don’t like to waste time. It’s no surprise that companies in need of a network support specialist often look for managed services for a solution. With managed IT services, Hong Kong companies are able to operate without worrying about their IT needs. INFRAUNIT’s proactive IT support team is trained on products and services relevant to whichever industry you may be in. Managed helpdesk is often superior to on-site troubleshooting since:

Calls are finished faster and issues are more likely to be resolved the first time
Proven KPIs are used to ensure helpdesk service quality is always improving
Regular reporting lets you see trends at a glance, proving the service’s value
Whether you are in legal, financial services, consulting services, law firms, or any other area, we can help you.

If I have an in-house IT department, do i still need an Managed Service Provider in Hong Kong?

INFRAUNIT’s flexible managed IT services should operate efficiently and effectively with you no matter your staffing strategy:

Strategic IT Stakeholders Only: Many companies have a C-level technology leader who sets direction and manages strategy even if there are few IT SMEs within the organization. This person is well-positioned to own the managed services relationship and report results to the Board.

Streamlined, Specialized Team: Some enterprises find that, though most of their needs are met through cloud services, they need experts to execute on core functions around their own products or services. Providers can communicate directly with your team or with a single point of contact.

No In-House IT Presence: Entrepreneurial startups and companies that want to pursue a bold strategy to control costs may have no in-house IT. With managed IT services in Hong Kong, a provider does not need to be physically present, either. In this case, strategic updates are directed to a high-level stakeholder while another contact may receive day-to-day communications.

Is it going to be difficult to adopt a managed IT services model?

It all depends on the amount of data you have and the number of services you are willing to have us manage. Initially, managed service providers will be conducting an initial meeting to find out the extent of your IT needs. Even if you never had any type of experience with an Managed Service Provider (MSP) before, it will be a straightforward process. The most important step is to outline your needs and expectations followed by developing an IT support strategy.

Many companies find that the vendor selection process is easier when the company already knows what they need and when they need it. However, don’t be scared if you still don’t know every IT service that you need – translating your requirements is our job!

Last but not least, any reputable provider should be willing to provide you with a written service agreement without any implied commitment on your part. Be sure to review this with your legal team, finance department, and any current form of IT department you have to get all the facts you need for an informed decision. Our company also specializes in disaster recovery. Whether you provide financial services or your company provide other support services, we can help you. Contact us at our help desk anytime for more information.

Frequently asked questions

Hong Kong IT Services: Is it affordable?

Full-time IT services and IT support at half the price. We understand that your IT needs shouldn’t be compromised. We also understand the plethora of “best-managed services providers” in Hong Kong can make anyone go crazy. INFRAUNIT is your one-stop-shop for all your IT needs. However, there is no one-size-fits-all approach to providing exceptional HK IT services. Contact us and tell us your needs to get a customized quote.

What comes with desktop management services?

Real-time monitoring, remote infrastructure management, data backups and storage, and recovery are some of the services included in desktop management services. A managed service provider, IT professional, or an in-house IT team should be able to address your IT needs. You just have to determine what you, as a business, need.