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Common Questions

We Provide stable and secure data center hosting services with high-speed bandwidth, air-conditioning and fire protection equipment, comprehensive security systems and 24-hour telephone technical support. Suitable for customers who need server hosting and management in Hong Kong and other countries.

We have all-weather constant temperature equipment, FM200 fire protection system, active fire extinguishing system and 24 x 7 comprehensive security system and CCTV comprehensive monitoring.
If you sign up online with online payment, the service will start instantly within an hour. For offline payment, it requires half a business day for us to confirm payment and activate service. Please remember to upload payment advice here after bank transfer. You may also log in to Customer Control Panel for checking order status. Upon payment confirmation, you will soon receive emails with service setting when the service is ready to use.  For some other services like Dedicated Server, it would take around 3-5 business days after payment confirmation for hardware deployment or server rack arrangement. Our teams will follow up your order and guide you through the processes step by step.
We provide online and offline payment modes. Online payment modes include credit cards and Alipay. You may access to these payment options at the online store or Customer Control Panel.
InfraUnit data center located in Hong Kong respectively for full service coverage. The data centers are connected by 10Gb network for real time data replication. The data centers guarantee 99.99% power availability with dual feed power, battery backup and 24 x 7 on guard security personnel.
To sign up service, the simplest way is to visit our online store. You may settle payment online as well with credit card. For most of the services, they will be activated within an hour. For customized service including Dedicated Server and Co-location, please contact our sales department for a quote.
Customer could login the account control panel at to check the existing service. For plan details, you could contact us by email services@infraunit.com or via phone 2603 1887
If you have any questions about our services and cannot find answers in technical support and FAQs, you can contact us by email services@infraunit.com or phone on 2603 1887.

Common Questions

If you have any questions about our services and cannot find answers in technical support and FAQs, you can contact us by email services@infraunit.com or phone on 2603 1887.
Customer could login the account control panel at to check the existing service. For plan details, you could contact us by email services@infraunit.com or via phone 2603 1887
To sign up service, the simplest way is to visit our online store. You may settle payment online as well with credit card. For most of the services, they will be activated within an hour. For customized service including Dedicated Server and Co-location, please contact our sales department for a quote.
InfraUnit data center located in Hong Kong respectively for full service coverage. The data centers are connected by 10Gb network for real time data replication. The data centers guarantee 99.99% power availability with dual feed power, battery backup and 24 x 7 on guard security personnel.
We provide online and offline payment modes. Online payment modes include credit cards and Alipay. You may access to these payment options at the online store or Customer Control Panel.
If you sign up online with online payment, the service will start instantly within an hour. For offline payment, it requires half a business day for us to confirm payment and activate service. Please remember to upload payment advice here after bank transfer. You may also log in to Customer Control Panel for checking order status. Upon payment confirmation, you will soon receive emails with service setting when the service is ready to use. For some other services like Dedicated Server, it would take around 3-5 business days after payment confirmation for hardware deployment or server rack arrangement. Our teams will follow up your order and guide you through the processes step by step.
We have all-weather constant temperature equipment, FM200 fire protection system, active fire extinguishing system and 24 x 7 comprehensive security system and CCTV comprehensive monitoring..
We Provide stable and secure data center hosting services with high-speed bandwidth, air-conditioning and fire protection equipment, comprehensive security systems and 24-hour telephone technical support. Suitable for customers who need server hosting and management in Hong Kong and other countries.

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